What to do when asked for a price reduction?
First remember customers are not in business to be concerned what your costs are. Never respond immediately, say “I will have to get back with you on that!” and never give out detailed information that justifies the cost for your service or product and make sure your staff knows that this is a hard and fast […]
How to diversify your Business to grow sales and increase stability!
Most people understand what it means to diversify so don’t resent me for giving a simple definition for the beginners. To diversify your business is to create or acquire a new product or service to offer your existing customer base. If your intention is to acquire a new customer base then to me you are […]