I have had heard of several situations lately that have me scratching my head? I recently had a drive up window experience you can probably relate to. I purchased a meal and when the young lady handed me the bag it was dripping so much grease that it got on the console of my car and my clothing. It was like a half a cup of pure grease straight from the fryer. I couldn’t believe the server didn’t notice, didn’t look I mean at the bag!
Another is a patient who went in for a procedure […]
In the Bible in Luke Chapter 10 a man who was an expert in the law asked Jesus the famous question that has inspired the Good Samaritan Laws all over the world two thousand years later. I submit the question to you in terms of the workplace?
Who is my Co-worker? The story that Jesus told was about a man who was beaten and left for dead, and how a Priest passed on by without helping him, we’ll call that Senior Management since that is their bailywick to know and administer the policies and rules of the […]
Managing the Moments of Truth in your business is the key to
success or failure, whether you believe it or not!
Whether it is the Supply house with a pothole bigger than a truck, or a daycare with no one shoveling the ice and snow in a storm, or the promise of a delivery date they all are critical issues that can and do affect the growth and reputation of your company. When you have sales reps trained to make certain promises and then they are treated as best guesses afterward, you are telling your customers […]
Feeding the Hog!In my last post I mentioned that I was going to tell about a decrease in productivity and the story of “Feeding the Hog” which I heard from the Esteemed Dan Mollaun V.P. of Human Resources with Roto Rooter.
The story goes like this, once upon a time there was a large sawmill that turned logs into lumber and the company had been family owned for about 100 years.
Well finally the family sold the highly profitable sawmill to a large corporation. The corporation sent in a group of young MBA type agressive managers who […]
PEO’s function as Professional Trusted Advisors exactly like your Attorney, CPA, and Insurance Agent!
PEO’s like your other Trusted Advisors provide professional expertise, advice, and indemnify you against exposure to risk from legal violations, accident damages, and negligence damages.
The truth is that there is more exposure from having Employee’s than from any other business activity. Employers are more aware than ever that legal compliance to regulations relating to employees is growing faster than they have time to keep up with!
Not only is the […]