Pride goes before a fall !!!
I ran into a friend from back in my High School days. He had opened a business selling Motorcycles many years ago. We worked together at a Gas Station during highschool. His father owned the local fast food franchise some forty years ago. This friend and I began talking and he told me he had just shut down […]
What do they expect? at a minimum realistic service!!!
I have had heard of several situations lately that have me scratching my head? I recently had a drive up window experience you can probably relate to. I purchased a meal and when the young lady handed me the bag it was dripping so much grease that it got on the console of my car and […]
Should I buy a business or am I crazy?
I recently had a gentleman ask the question should I buy a business, or am I crazy? The answer is no, you are not crazy, and yes you should buy a business with certain caveats! I want to disclose here that I was a licensed Business Broker and I am writing this as personal, not […]
It’s not how fast you grow, but how well you grow fast!
While working at Xpert Tune we were trying very hard to expand the company and I was in charge of Human Resources. Having been given the task of hiring and training new managers for new stores that we were opening we would usually run an ad and receive over 100 resumes to choose from. We […]
Management Depth, Can we Really Do That?
While serving as H.R. Director at the automotive Service Chain back in the late 1980’s we had just grown our company rapidly from 12 to 25 stores and the owner wanted to buy out a large competitor out west with 244 stores for around $70 million dollars.
What to do when asked for a price reduction?
First remember customers are not in business to be concerned what your costs are. Never respond immediately, say “I will have to get back with you on that!” and never give out detailed information that justifies the cost for your service or product and make sure your staff knows that this is a hard and fast […]
Location, Location, Location
So many questions to consider when choosing locations! It really depends on what business you are in and who is going to buy from you. Here are a few things to consider. Do your customers come to you? Do you have to go to your customers? Do you have employees? Do you manufacture products for distribution?