“Check Your Drawers” Read Rick Arquilla’s Review
Rick Arquilla COO and President of Roto Rooter was my former boss and now that he has made it to the big time has taken the time out to review my book. Rick is over the operations and growth of the brand to over 7 countries and 600 plus locations. Many people know Rick for his […]
New Review “Check Your Drawers”
We just got a new review in today from one of my old bosses. Russ Umphenour who started out as an Arby’s manager and went on to own over 770 Arbys. Simultaneously he also owned Lee’s Famous Chicken and Mrs. Winners Chicken. After selling his company RTM Restaurant Group he went on to be Chief […]
Discover Check Your Drawers at BEA 2014
My new book Check Your Drawers will be in the New title showcase at BEA 2014 this year. I’m so excited! BookExpo America (BEA) is the #1 book and author event that offers the book industry access to new titles, authors, and education about the publishing industry. BEA is the best place to discover new […]
“Check Your Drawers ” What’s it about???
Have you ever heard someone say “Get Your Head In the Game!” well Check Your Drawers is essentially about that. I had to go through a temporary demotion from district to unit manager before I realized the difference of being a boss and being the manager. That is why I said on the cover “What […]
Managing Moments of Truth
Managing the Moments of Truth in your business is the key to success or failure, whether you believe it or not! Whether it is the Supply house with a pothole bigger than a truck, or a daycare with no one shoveling the ice and snow in a storm, or the promise of a delivery date […]